I am having trouble uploading my Contacts File

 

Contacts need to be in a CSV format. Our systems do not support other types of contact files. We recommend using Excel to save the contact file as a CSV file.

Please insure that you have the word "Phone" as name of the field that contains numbers. This is very important. Please do not use PHONE or any other variant. It is required to be Phone and specifying this differently will lead to upload errors

You should limit the number of fields in your contact file to only those that are required. Having too many fields can cause upload issues.

Additionally insure that your file does not contain any ANSI characters such as those from different languages or quotation/punctuation marks which can also be problematic.

 

  • 6 أعضاء وجدوا هذه المقالة مفيدة
هل كانت المقالة مفيدة ؟

مقالات مشابهة

Quick Setup Guide

Creating a New campaign Login to the Voice Broadcasting system using the information that was...

My Voice Broadcast will not run

When a voice broadcast does not run when you click run the "Run Voice Broadcast" please check...

How can I add numbers to My Do Not Call List

Numbers can be added to the Do Not Call List using the Manage Do Not Call List option which can...

How can I view the configuration of my Voice Broadcast campaign?

The View Detailed Description interface can be accessed by clicking the magnifying glass icon...

I cannot log into my system

If you are unable to log in to your system please check that you are using the correct URL in...

Powered by WHMCompleteSolution